Reviews & client feedback

Sundek-Austin/San Antonio BBB Business Review

We thank each and every one of our clients who have taken the time to express their opinions and experience with SUNDEK of San Antonio. We always strive for 100% customer satisfaction and learn from less than 5 star reviews. If you would like to submit a review, please send it to us at [email protected] Thank you.

Google Reviews:

Bruce Johnson Aug 07, 2019 This is about a service provider acting ethically, responsibly and honestly โ€“ something we do not always encounter.

Sundek has completed a large renovation project on our concrete driveway. We have a lot of driveway and turning apron with a slate textured surface. Past applications of sealer had created an incompatible layering and the architectural coloring was obscured. We called Sundek San Antonio because they had done the most recent application of sealer about 6 months earlier. It turned out to be a very large project involving some special tools that Sundek acquired and multiple steps to correct the problem.

From the first call for help, Sundek accepted responsibility and took charge. They acquired some special tools, invested significant amounts of labor and were in constant communication about their progress, their plans and our satisfaction with the interim results. Many contractors would have simply have walked away leaving us with a very difficult situation. Sundek and their local manager, Craig Roohan, are due much appreciation โ€“ and five stars -- for their persistence, the quality of their work and their service ethic.

Tim Quick 2 months ago

We are repeat customers and are thrilled with the great job the Sundek crew did in refinishing our 1100+ sf deck. From initial contact to final approval, every Sundek employee was courteous, knowledgeable, and responsive. They communicated with us frequently during a weather delay, and adjusted to meet our schedule requests. Alberto and Sergio are true craftsmen and did outstanding work in this large job, to include repairing and camouflaging existing cracks and low areas. They carefully covered our pool and all existing structures and adjoining stone areas. The scoring was a great addition. It looks fantastic, adds detail to the large area, and will help with drainage. They also took extra care in refilling the existing joints and addressing all of our concerns. We are very pleased with the results!

Cathy Brock 2 months ago Building a large 4800 square foot for my husband as a combination garage/man cave called for some sort of special flooring to cover so much concrete! We considered a snap together product but we weren't sure we would like the finished product. We have a Sundek like product in our backyard and it looks great after 20 years, so we gave Sundek a call. Their rep, Tony, was great. He came out, brought some samples, looked at the ambitious design we had and felt totally confident Sundek could give us exactly what we wanted. When we hesitated a little he asked if he could make a sample board for us and then he drove 300 miles round trip to be sure it arrived undamaged. That was impressive! We said yes, got on the schedule and waited for our turn. They were right on time, in fact they started a day early. We heard from Craig, our project manager, or the Sundek office every day telling us what time they would arrive and what they would be doing every day. We were told it would take a couple of weeks, but it was done

in 11 days. And it is fantastic. The installers were on time, worked hard, wvere diligent with details, kept everything spotless and did a great job. Tony came by and Craig was there a lot. The office personnel were very responsive and professional. The finished product is amazing and exactly what we wanted. We absolutely recommend Sundek to anyone wanting to create something special. They were not afraid of our complicated design and we recommend them highly!


Madison Leonard reviewed Sundek of San Antonio โ€” 5 star March 13 ยท 

We couldn't be happier with our refinished patio from SunDek! We had a one man show screw us over and it turned out absolutely terrible! SunDek came in for a reasonable cost and completely changed the look! Our backyard is going to be our new favorite place!

Customer Lobby Reviews

San Antonio , TX 05/26/2017

Very happy with experience. They were on time and efficient. 

Helotes, TX 03/28/2017

New Sundeck finish around my pool. Sundek did a great job. The detail and quality was top notch Read More

Alison P. San Antonio, TX 11/09/2016

Great Job from Start to Finish.

We have used Sundek twice in the last year and the workmanship was excellent. From scheduling to work completion all went smoothly.

My only complaint would be that he touch up paint they gave us does not match what was done on the deck. We had areas pop through that looked like rust about 3 weeks after job completion and we used the touch up paint and it's not an exact match so those areas really stand out now.

Catherine W. San Antonio, TX 05/06/2016

Pleased with service; would recommend them to any potential clients.  Sundek of San Antonio did the walkway to my front door, my back patio and the extension of my patio. If you are tired of looking at that concrete, they come in and show you a variety of things they could do. The people that did the actual work, the two gentlemen, one had been with the company for 25 years and is a master at what I had done, which was called scrolling--a texture to make it look like stone. He just did it free hand and was just very good.

The price they charged was comparable to the going rate, but they aren't the cheapest service out there for this type of product they produce. There are certain times you can get someone else cheaper, but you may pay for it in the long run.

I referred three customers to them who wanted some treatments done. Two of their new clients came to look at my finished product and were very pleased. Their brochure was loaned to the third person who liked what she saw and contacted one of their representatives. Sundek is worth looking into and I wish they would expand their territory a little out of state, because I think they would have a very good market.

Joe C.Converse, TX 11/01/2016

Professional and Reasonable. Was very impressed with the professionalism of the employees and the reasonable cost. Placed a cap of concrete onto our old slab with a nice texture and color and it looks great!

Thomas Lumley San Antonio , TX 11/13/2015

Sundek of San Antonio was pretty awesome. The flooring they installed looks great. They did the whole first floor for our first and second building. It's a lot easier to clean and not as slippery for residents when it rains. The guys were really friendly and they did an outstanding job.

Mike D San Antonio, TX 08/26/2015

The work was done promptly and efficiently

We had Sundek extend our decking surface to a preexisting patio. The price was fair and the work was promptly done. No complaints here.

Judy H.New Braunfels, TX

Great job. We are so happy with the work that Sundek did on our cool deck around our pool. The employees were very polite and made sure everything was done correctly and that we were happy. OUTSTANDING SERVICE AND SUPERIOR RESULTS!!

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